Bryan Russell, UK
" I have been asked to provide a reference for Property Management Croatia.
I have no hesitation in recommending PMC and justifying it!
I bought a completely run down flat built into the walls of the Diocletian Palace in Split.
From the very beginning there were many problems to overcome, and I will include some of the major ones to underline the professionalism of the company.
In the first instance we had to draw up our refurbishment plans in conjunction with the architects (Croatian), interior designer (British), and the historic and cultural office covering the Palace. After that, PMC had to negotiate with prescribed builders (Only a few have permission to do building work in the Palace) and draw together the remainder of the tradesman, ensuring that they had the necessary experience to meet high and technically demanding standards of the project. The building work was carried out over a period of 8 months, with regular checks by the authorities.
Work included an advanced lighting system, heating and cooling systems, integrated sound system for each room, and the authorities demanded that many of the buildings features were restored rather than replaced. The team of builders, electricians, plumbers, carpenters and interior finishers all had to have their work coordinated by PMC, but nobody had anything but respect for them for the manner in which the job was completed.
In addition, a spread sheet was forwarded each month that listed payments to different tradesmen, showing the percentage of their work completed and confirmation of pre agreed staged payments.
The final challenge, if they needed one, was the importation of French Furniture and dealing with the customs office in Split in the week leading to Christmas.
No part of this project was easy, but PMC ensured that it was completed!
I am thrilled and hugely relieved that PMC completed all this, and without any of the problems and breakdowns that we often hear about in builder client relations."
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Nick Flint, UK
" Purchasing and renovating a second home can be a daunting experience,
especially when it is 1500km away! It was essential we could rely on local
experience to help us through all stages of this process; understanding what
was going to be possible on the old stone house; finding and organising the
tradesman; managing the work right through the whole renovation. Property Management Croatia were
exceptional! You helped us through the whole process, keeping us well
informed and skilfully managing the entire project. I shall be using you
again for a further project I have planned!
Hvala za svu vašu pomoć! "
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Bryan Russell, UK
" A villa with a pool has many more enquiries from Overseas visitors than without. A large number of enquiries to Holiday agents start with 'Villa close to the sea with a pool'. I asked the PropertyManagementCroatia to incorporate a pool and patio for my villa on the island of Ciovo. Since it has been completed the number of bookings has improved massively and it has increased the value of the property. The work was done by local builders, organized and supervised completely by the PMC and it has been problem free since its completion 3 years ago. "
Steven Hollas, UK
" I approached the Agency in Split in 2004 with a list of
properties from their website and you acted as my consultant in
sifting through these, which we did together with appropriate
concern for my circumstances and absolutely no bias from
yourself.
We then arranged a day to visit the remaining suitable
properties. Throughout the viewings you provided factual
insights, both positive and negative, and at no time did I feel
under pressure to opt for one or other property.
Having plumped for one, you negotiated expertly and effectively
with the owner to give us both a deal we felt comfortable
with.
After I returned to England you managed the purchase for me,
keeping me informed throughout on progress and providing my
point of contact for the interested government departments,
lawyer and bank. Your all-round expertise and interest gave me
an
anxiety-free house purchase.
As large parts of my time would be spent away from the house, you
volunteered your services as property manager. I did not need
conventional management as it was not my intention to rent
commercially but help in setting myself up was definitely
required!
Consequently you undertook to organise utilities accounts in my
name, arranged to source and manage tradesmen in various repair
and maintenance tasks, and liaised with the telephone company re
the provision of phone and internet access. We have also had an
informal arrangement to clear my mailbox at intervals.
All these tasks were performed speedily and conscientiously, and
I would have no hesitation in calling again on your services if
I needed further help. "